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XPhysio FAQ
Answers to Your Questions: Navigate Through Our FAQ Section for Clarity and Insight.

Our consultations are up to 60 minutes for initials and 30 minutes for follow up appointments. This allows our therapists to have a proper understanding of your injury and goals. We offer a one on one treatment experience and do not overlap our patients
No, a referral is not required unless you are claiming through workers compensation, comprehensive third party (CTP) or medicare. We are required to have a claim number to bill the insurance company for a workers compensation treatment.
Please ensure you are wearing loose clothing for the body part that requires treatment. A singlet is ideal for neck/ shoulder injuries. Please bring any relevant scans or surgical reports for the injured area.
You will have a thorough assessment to gather as much as we can about your past and current injury history. This may include questions that relate to your injury, along with a physical examination to test and diagnose your injury/ condition.
Generally you will receive treatment as well on the first consultation, which is why we allow up to an hour for the first consultation.